These rules will be in Ningbo Sill Network Technology co., LTD., referred to as "the company", the use of the company service user referred to as "user" or "you".
User to confirm, after you register as a sill bearing networkwork users to accept the company's services, or other the company allows you to actually use this company before, you have fully read, understand and accept all the contents of these rules, once you use and bearing network service, it indicates that the user agrees to follow the rules of all agreed.
We remind you carefully read and fully understand the terms to this rule.If you do not agree to accept any content of this regulation, or can't accurately understand the meaning of the relevant terms, please use caution.If you have doubt the terms of this rule, please ask by the company's customer service channels, the company will explain to you the terms.
Traded between two parties, it shall abide by regulations of the sill bearing networkwork of the public.This rule applies only to sill bearing networkwork users in the deal, not including cash-on-delivery transactions and instant to account transactions, and other way to trade.
You agree that your use of sill bearing networkwork indicates that you agree to the company shall have the right to handle the dispute, but the company judicial authority, for the identification of evidence ability and the handling of disputes ability is limited, the company handling the dispute completely based on your entrust, the company does not guarantee that dispute processing results meet your expectations, also does not accept liability for any dispute processing results.
Dispute processing rules
1) the risk of goods transfer: unless the law or otherwise agreed by both parties, the risk of damage to or loss of goods, delivery by the consignee to sign for the goods shall be borne by the shipper, shall be borne by the consignee after delivery (consignee receipt);In the case of damage to or loss of goods to the carrier responsibility, the shipper to the carrier recovery does not affect the trade dispute processing, shipper should bear the corresponding losses in accordance with these rules.
Both parties can decide their goods delivery location, was not prescribed or clearly, has delivered the goods left by buyers shipping address as the location;Mutual agreement to return to the seller return address as delivery location.
2) the delivery deadline: unless the law or otherwise agreed by both parties, if the seller before the buyer to apply for a refund, does not the actual delivery, as the deal to cancel.If the seller knows or should know the buyer have to apply for a refund after shipment, the buyer shall have the right to refuse to sign for it (or not), all risks and losses thus caused shall be borne by the seller.Such as sellers claim before the buyer to apply for a refund, though not statement delivery, but it has actual delivery, the seller shall provide the corresponding shipping documents.Unless the parties have expressly agreed, delivery shall not be used to pay the way (that in entrust the shipper does not pay the cost of logistics, and at the time of the goods by the consignee to the shipper to pay the cost of logistics mode of freight, hereinafter the same) to pay the cost of logistics.
3) acceptance of the goods, goods delivery, the goods can be real-time inspection items, apply the following surface consistent agreement;For items can't immediate acceptance, the consignee shall, within 3 days after the receipt (if there is a clear sign for time to 72 hours for three days after the receipt time, such as the date of receipt time only at the zero hour of the day in the future to count time, filled with 72 hours for three days) to complete the acceptance.
Surface consistent definition: surface consistent means by race and bearing network third party quality inspection report issued by authorized institution in accordance with web page product images or text description, scope of surface consistent judgment may refer to, but not limited to, the specifications of the goods, the shape, size, weight, color, type, degree of old and new (by the company according to the specific situation）.Surface consistent confirmed: the goods delivered by face to face, after accepting the goods as consignee confirmation of surface consistent;To transport the goods, the consignee sign for it personally or entrust the third party after receipt as surface consistent to confirm the goods, the consignee can't sign for it personally, appoint a third person to sign for it, the third party shall provide the consignee's authorization documents and to show the consignee and the third person id card original.To need to sign for it first, then open the package to check the goods, the consignee shall require the carrier to monitor and opened the package to check on the spot, such as surface found inconsistencies, must be directly return or demand on the bill (the consignee and the carrier couplet) filling the details and let the carrier sign.
After confirm the identity of the surface, the signature of the consignee, may not agree on the surface of the problem of dissent and complain to the company or ask for a refund, but the consignee can provide effective unless the contrary evidence.
4) return policy: to return or exchange agreement between both parties, the buyer shall be according to the duration of the return of the agreement or the company to determine the time to complete a refund, fails to complete the return, the company shall have the right to trade money paid to the seller;At the same time, the seller shall fulfill its obligation to assist refund, when return of the agreement or the company determine the return to provide true and correct return address, and fails to provide or provide return address is not real, is not correct lead to can't return buyer or the goods could not be served, the company shall have the right to trade the money paid to the buyer.
Return of the agreement between both parties, but is the freight for the absence of an agreement, shall be borne by the seller and delivery the same cargo shipping freight.Sellers agree to return or exchange, but freight bear clear objections, buyers should first return, seller confirm after receiving the return, is decided by the company to deal with controversial payment as appropriate.Unless both parties have a clear agreement, return not to pay the way to pay the cost of logistics.Return caused by sellers fault, the seller shall bear the corresponding freight, such as the seller refused to bear the back freight, this company has the right to will take corresponding measures to the seller, until the pause to stop the seller provide alipay service, pay treasure to account balances to stop;The seller to return his return there is no fault, when fee shall be borne by the buyers.
5) party identity verification: after a dispute, both parties of the company shall have the right to demand not authenticated trading a direction and bearing network to provide proof of identity, refused to provide proof of identity on the trading side of the evidence submitted, the company will not be accepted.The company shall have the right to trade based on authenticated party submit evidence of direct judgment.
6) payment dispute of payment: when trading funds to meet the following any situation that both parties agree to pay by the company accordingly:
After much debate, trade both sides the irrevocable agree that the company have the right to provide the related materials according to both parties, the dispute in accordance with the provisions of the rules of this payment of all or part of payment to trade one or both parties;This rule is not clear, both parties authorized the company to use their judgment and decision will be paid to trade dispute the payment of all or part of one or both parties.
Both parties told the company choose to talk things over solve, or to settle the dispute through judicial means, by the rules of our company retains the dispute amount and terminate this contract dispute processing procedures, according to the opinion of the trade both parties agree to dispute the payment of all or part of payment to trade one party or both parties, or in accordance with the public security organs, people's court to deal with payment dispute processing requirements.But within 30 days after such dispute occurs, the company had not received the two consensus opinions or the public security organs, the case acceptance notice of the people's courts and other legal documents, or the public security organ or the people's court within 7 days after accepting an accredited or filing within six months after disputed payments on a frozen, transfer and processing requirements, the company has the right to payment for goods return to buyer or money to the seller.
If both parties agree to choose to talk things over solve, both parties shall be given to the buyer to apply for refund within 90 days after the return of the agreement and return, if no return agreement also did not return, the company has the right to judge for themselves and decided to dispute the payment of all or part of the payment to trade one or both parties;If the company think related return is due to seller's fault, the goods devaluation risk borne by the seller in the negotiation process, such as being caused by fault by buyer, the goods in the process of negotiation devaluation risk borne by the buyer in accordance with the rules;The company decided to ask the buyer to return, and the buyer did not return of the goods within the time limit specified in our company, or the return of the agreement between both parties, the buyer is not in agreement within the time limit or a reasonable time (determined by the company according to the nature of trade goods) in return, the buyer should bear the goods during the late return of the risk of depreciation;Buyer refused to return, the company shall have the right to be payment for all the payment to the seller.
The company according to the result of discretion pay dispute payment for, trading does not agree with the processing result of the company, either party may bring a suit in a people's court the dealing party, by the effective judgment can put in a claim to the dealing party, or from the company to get the corresponding compensation;After the company to compensate, and corresponding right of subrogation of the counterparty, and one party to the transaction of the company to the dealing party recover to provide the necessary assistance.
7) in his luggage the prohibited item for sale: the seller shall not violate the game and bearing network user services agreement, using the company services provided by public or private sale national laws, regulations and other normative documents banned the sale of goods, if the buyer complained to the company due to receive the prohibited item, the company verified, the seller shall accept return and undertake corresponding freight, such as the seller refused to bear the freight, our company has the right to give the seller the corresponding punishment;Such as deliberately avoid regulations, both parties are prohibited item trading, produce trade disputes, the company shall have the right to dispute payment processing;Such as prohibited item transactions suspected of a crime, the company has the right to keep the payment and report to the public security organ.
8) party identity verification: after a dispute, both parties of the company shall have the right to demand not authenticated trading a direction and bearing network to provide proof of identity, refused to provide proof of identity on the trading side of the evidence submitted, the company will not be accepted.The company shall have the right to trade based on authenticated party submit evidence of direct judgment.
The company may be required to provide both parties including but not limited to the following evidence, and the company shall have the right to unilaterally determine the validity of the evidence:
1) the seller have the burden of proof for selling goods description, instructions to the goods should be according to the requirements of the company to provide proof of purchase manufacturers, product certification, formal commercial invoice and other documents.
2) buyers claim received goods quality problem and could not judge from the appearance, and the seller has issued by 1) this agreement in accordance with the requirements for the company documents, the buyer shall, according to the requirements of the company issued by the third party authority test report to prove the quality of the certificate.
3) due to both parties agreed not pure trade disputes, to cancel the deal, thus lead to the loss of assume jointly by both parties, the specific proportion judging by the company according to the specific situation.
4) secondhand goods - function defect: refer to description of goods and provide the third party authority testing proved that objectively can't provide inspection certificate or provide proof of cost more than the dispute amount itself causes the fact that can't find out, in accordance with paragraph 3) for processing.Both parties understand and agree that the company only to review form to submit evidence of both sides, and make a judgment, both parties to itself is responsible for the authenticity, integrity, accuracy and timeliness of evidence, and the consequences of not for adducing evidence.
5) to a third party involved if fraud, the corresponding losses shall be borne by fraud.